Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your data.

Last updated: October 5, 2025

Quick Navigation

1. Information Collection2. How We Use Data3. Data Sharing4. Data Security5. Your Rights6. Cookies & Tracking

1. Information We Collect

We collect various types of information to provide and improve our Service

1.1 Information You Provide

When you use Akometsi, you may provide us with:

  • Account Information: Name, email address, password, profile picture, and bio
  • Payment Information: Credit card details, billing address, and payment history
  • Content: Videos, images, descriptions, and other content you upload
  • Communications: Messages, comments, and support inquiries

1.2 Automatically Collected Information

We automatically collect:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages viewed, features used, time spent, click patterns
  • Location Data: Approximate location based on IP address
  • Cookies: Data stored through cookies and similar technologies

2. How We Use Your Information

We use your information to operate, maintain, and improve our Service

We use the information we collect to:

  • Provide, operate, and maintain the Akometsi platform
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraudulent activity
  • Personalize and improve the Service and provide content and features that match your interests
  • Facilitate account creation and authentication
  • Comply with legal obligations and enforce our Terms and policies

3. How We Share Your Information

We may share your information in limited circumstances

3.1 With Your Consent

We may share your information when you give us explicit permission to do so.

3.2 Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Payment processors (Stripe, PayPal, Pay Changu)
  • Cloud hosting providers
  • Analytics services
  • Customer support tools
  • Email service providers

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena.

3.4 Business Transfers

If Akometsi is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement security measures to protect your information

We take the security of your data seriously and use industry-standard security measures to protect your information:

  • Encryption: All data transmitted to and from Akometsi is encrypted using SSL/TLS
  • Secure Storage: Data is stored on secure servers with restricted access
  • Access Controls: We limit access to your information to authorized personnel only
  • Regular Audits: We conduct regular security audits and assessments
  • Payment Security: We use PCI-DSS compliant payment processors

Note: While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Privacy Rights

You have rights regarding your personal information

Depending on your location, you may have the following rights:

5.1 Access and Portability

You have the right to request a copy of your personal information and receive it in a structured, commonly used format.

5.2 Correction

You can request that we correct inaccurate or incomplete personal information.

5.3 Deletion

You can request that we delete your personal information, subject to certain legal exceptions.

5.4 Opt-Out

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or adjusting your account settings.

5.5 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@Akometsi.com.

6. Cookies & Tracking Technologies

How we use cookies and similar technologies

We use cookies and similar tracking technologies to collect and track information:

6.1 Types of Cookies

  • Essential Cookies: Required for the Service to function properly
  • Analytics Cookies: Help us understand how users interact with the Service
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

6.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children's Privacy

Akometsi is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: support@akometsi.com
  • Address: Lilongwe, Malawi